Privacy Policy
Effective Date: March 11, 2021
At TotalCare Pool, we are committed to maintaining the trust and confidence of our neighbors in Green Valley, Sahuarita, Tubac, and Vail. This Privacy Policy outlines how TotalCare Services LLC (operating as TotalCare Pool LLC) collects, protects, and uses your information.
1. Information We Collect
We collect information to provide you with the “TotalCare” experience, including:
- Personal Contact Information: Name, address, phone number, and email.
- Service Data: Pool chemistry readings, equipment specs (e.g., Pentair pumps/filters), and photos of your pool area for our digital service reports.
- Website Usage: Information collected via cookies to optimize our landing pages and mobile service requests.
2. How We Use Your Information
We use your data strictly for business operations, including:
- Performing weekly maintenance and equipment repairs.
- Sending digital service reports and invoices.
- Processing $99 Special promotions and Referral Program bonuses.
- Improving our website and future mobile app functionality.
3. Transparency & Sharing
We value your privacy. We do not sell or rent your personal information to third parties. Information is only shared with:
- Internal Staff: Expert technicians and operations managers to ensure on-time service.
- Service Partners: Essential third-party tools used for billing, reporting, or professional real estate inspections via “Pool Check Pros.”
4. Data Security
As a licensed, bonded, and insured company, we treat your digital security with the same care as your pool. we use industry-standard encryption to protect your contact and payment information.
5. Your Choices
You can opt-out of marketing communications at any time. If you wish to review the personal information we have on file or request a deletion, please contact us directly.
6. Contact Us
For questions regarding this policy or our data practices:
TotalCare Pool LLC 250 W Continental Road STE 524 Green Valley, AZ Call: 520-428-7665 TotalCarepool.com